Privacy Policy
Who we are
This website is operated by Peak Precision Cleaning and whose registered address is 8 Bridge Street, Belper, England, DE56 1AX. (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the Policy carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site.
By visiting www.lppropertycare.com (our website) you are accepting and consenting to the practices described in this policy.
What personal data we collect
Contact forms
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or subscribe to our mailing list. The information you give us may include your name, business address, e-mail address and phone number, along with any requirements you have.
Information our website automatically collects about you.
With regard to each of your visits to our website we may automatically collect information including the following:
- technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
- marketing information, including your name, email address and interests, should you wish to subscribe to our regular newsletter to take advantage of special offers and new services.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Why we collect your data
Information you supply to us as an enquiry, will be used in the following ways:
- to provide you with information and/or services that you request from us;
- to send you regular marketing communications
To ensure that we provide the very best service to our clients and visitors to our website. We collect data that we may use to make improvements to our services. This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics for example to track this information.
- to administer our site including troubleshooting and statistical purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- security and debugging as part of our efforts to keep our site safe and secure.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not rent, sell or share personal information about you with other people or non-affiliated companies. We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations. If you subscribe to our newsletter, we may hold your data on a third-party platform from which you will receive news and special offers pertaining to Peak Precision Cleaning only.
Visitor comments and enquiries may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. If you make an enquiry, which leads on to you becoming a client, we will keep your data for as long as is necessary in our service to you.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
What data breach procedures we have in place
In the event that we become aware of a breach, or a potential breach, an investigation will be carried out. This investigation will be carried out by the Company.
We will undertake to notify the Information Commissioner of a breach which is likely to pose a risk to people’s rights and freedoms without undue delay and at the latest within 72 hours of discovery. If we are unable to report in full within this timescale, we will make an initial report to the Information Commissioner, and then provide a full report in more than one instalment if so required.
We will undertake to notify the individual whose data is the subject of a breach if there is a high risk to people’s rights and freedoms without undue delay and may, dependent on the circumstances, be made before the supervisory authority is notified.
What third parties we receive data from
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Peak Precision Cleaning. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Any questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Peak Precision Cleaning : lp@lppropertycare.co.uk.
